In order to achieve Pinnacle Mover Status, a moving company must meet and maintain the following required criteria:

• Obtain a Texas Department of Transportation (TxDOT) registration number
• Maintain membership in good standing in Southwest Movers Association
• Maintain a satisfactory U.S. Department of Transportation Safety Rating
• Have no unresolved Better Business Bureau claims on record
• Have no bankruptcy filings in past seven years
• Maintain business or commercial auto liability coverage
• Carry the following insurance minimums:
               Auto Liability:   $1,000,000
               Workers Compensation:   Statutory limits set by state
               General Liability:   $1,000,000
               Cargo Insurance:    $50,000
• Must comply with all state advertising rules and regulations
• Have a formal consumer claims policy communicated to all customers
• Comply with all other state and federal regulatory requirements

Pinnacle Movers must score a minimum of 150 points out of the following optional items:

• Maintain and enforce an associate dress code
• Maintain and enforce a formal alcohol/drug testing program for all associates
• Maintain and enforce a formal associate conduct policy
• Maintain and enforce a formal safety program
• Distribute an associate/driver safety manual
• Have a certified safety director on staff
• Have a certified maintenance director on staff
• Have a written and distributed mission statement
• Administer an associate recognition program
• Maintain a tuition assistance program for associates/employees
• Conduct employee training programs (points awarded per program)
• Maintain a maintenance recycling program
• All motorized fleet vehicles less than 10 years old
• All trailers less than 15 years old
• Achieve certification from any American Moving and Storage Association program
• Measure and receive credit for claims ratio measured by total claims paid versus total revenue